Gaya APA

Hardjosoedarmo, S., E.F, R., J. (1996). Dasar-dasar Total Quality Management . Yogyakarta: Andi Yogyakarta.

Gaya MLA

Hardjosoedarmo, S., E.F, R., J.. Dasar-dasar Total Quality Management. Yogyakarta: Andi Yogyakarta, 1996. Text.